Data Analyst with 3+ years of experience leveraging statistical analysis, data mining, and visualization tools to drive business decisions and improve system reliability (+15% user satisfaction). Skilled in Power BI, SQL, Python, and ML techniques, including developing models predicting suicide risk with 65% accuracy. Passionate about turning complex datasets into actionable insights to support organizational goals.

Beyond my role as a Data Analyst, I bring a diverse background as a Technical Assistant and Audio-Visual (AV) Specialist in the Higher Education sector. My most recent experience included supporting hybrid education systems and providing 1st-line technical support for students and staff at a London campus. I excel at resolving complex technical challenges and delivering customized solutions to meet organizational needs.

Feel free to connect with or contact me via LinkedIn.