CV/Resume
Work Experience
Audio-Visual (AV) and IT Support Lead | University of Warwick – Warwick Business School | September 2021 – October 2024
- Managed AV/IT Operations at WBS London Base, ensuring seamless functionality and enhancing user experience for students and staff.
- Delivered real-time technical support during classes, minimizing disruptions and boosting reliability (+15% satisfaction).
- Led hybrid teaching setups, training students and lecturers on Microsoft Teams for effective virtual engagement.
- Supervised third-party contractors for IT projects, preparing initial plans and submitting comprehensive reports.
Key Achievement: Improved system reliability and user satisfaction, achieving a 15% increase in positive feedback through efficient upgrades and support initiatives.
Tech Lead- Data Analyst | Project Gnosis GmbH | September 2021 – May 2022
- Conducted in-depth data analyses, driving a 15% improvement in stakeholder decision-making.
- Built interactive Power BI dashboards, streamlining data interpretation for cross-functional teams.
- Optimized database management, reducing retrieval time by 20% and improving efficiency.
Education
Master of Science (MSc) in Data Science and Analytics, (Merit)
January 2021 – January 2023
University of Hertfordshire, Hatfield, United Kingdom
Skills:
- Statistical programming: Proficient in Python for data treatment and analysis.
- Data visualisation: Advanced user of Power BI, capable of creating accurate and creative infographics and presentations. Experience with SQL.
- Statistical methods: Proficient in t-tests, factor analysis, cluster analysis, linear regression, and other classic analysis methods.
- Report writing: The ability to transform complex datasets into understandable language for non-technical audiences.
Relevant Coursework: Machine Learning, Big Data Analytics, Predictive Modeling
Bachelor of Science (BSc) in Electrical and Electronics Engineers
January 2013 – January 2018
BRAC University, Dhaka, Bangladesh
Skills
Technical Skills: Python, R, SQL, Power BI, Google Data Studio, Google Cloud, Pandas, TensorFlow
Analytical Skills: Predictive Analysis, Big Data, Data Cleaning, Statistical Modeling, NLP
Soft Skills: Critical Thinking, Pattern Recognition, Time Management, Personal Development